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Open Monday - Friday 8:30 - 17:00.
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Terms of Service Bookings

 

Cancellation

You can cancel your booking with us at any time, without charge, as long as we have a clear 24hours before the engineer will attend. If you cancel within the 24hrs of attendance you will be charged a default £35 ex vat.
This charge is waved if another date is selected at the time of cancellation or if the project is onsite at our premises.
Why? – The day before the engineers attend, the parts team will pick your parts and the engineer will check the parts are all correct and present. They will prepare tools and materials and load their vehicle. They will also read the job notes and prepare for any special requested or research diagnostic manuals and other information to enable them to investigate your issue. If you cancel inside of 24hrs, this time has been wasted.


No show


In the event of an engineer attending and the client not being present or the engineer unable to carryout their work due to such issues as, no keys or no access to the boat,  you will be charged for their time at our hourly rate.


Hourly rate

Unless otherwise agreed in writing our hourly rate of £78 ex vat per hour will be charged for engineers time on this Job. 

 

Boat Drop Off & Collections

Please notifiy the office before collecting and dropping off all boats. 

A cover should be provided you wish to keep it covered.

A wheel lock or hithc lock shoudl be provided if you wish to secure the boat. 

The compound is locked and covered by CCTV but all vessel, engines and equipment are left at the owners own risk. SAL Marine LTD will not be held liabale for any damged, lost or stolen properity.